Same day appointments available

210.283.6000

Medicare

BCBS PPO/HMO

Aetna

Cigna

Tricare

United HealthCare

Humana HMO/PPO

Humana Gold Plus

Texas True Choice

Methodist Physician Alliance

Community First Health Plans

CHIP

Workers' Compensation

Aetna Baptist PHO:Beech Street

GEHA

Liberty Mutual

Comp Health Network

Direct Care

Elder Health

TexasEmployers Health Network

First health

Focus

Galaxy Health Network

Great West Healthcare of Texas

Group Pension Administrators, Inc

Health Payors Organization

HealthSmart Preferred Care

Integrated Medical SystemsMed/Corp

Golden Rule

SouthwestMedical Control Inc.

Medicare Railroad

Multiplan

Private Healthcare Systems

San Antonio Employer's Health

AllianceSouth

West Medical Provider Network

Texas True Choice/ Ethix Southwest

Unicare

US Department of Labor

USA Managed Care Organization

Wellcare

CPS

Accountable Health Plans of Texas

Medical Center:

Monday 8 am - 12 pm  /  1 pm - 5 pm

Tuesday 1:30 pm - 5 pm

Wednesday 8 am -12 pm  /  1 pm - 5 pm

Thursday 8 am - 12 pm  /  1:30 pm - 5 pm

Friday 8 am -12 pm


Alamo Heights: 

Monday 8:30 am - 12 pm  /  1 pm - 5 pm

Tuesday 8 am - 12 pm  /  1:30 pm - 4 pm

Wednesday 8:30 am -12 pm  /  1 pm - 5 pm

Thursday 1 pm - 5 pm

Friday 8 am - 12 pm


Stone Oak

Monday 1:30 pm - 5 pm

Tuesday 8:30 am - 10:30 am  /  2 pm - 5 pm

Wednesday 8:30 am -12 pm  /  1 pm - 5 pm

Thursday 8:30 am -12 pm  /  1:30 pm - 5pm

Friday 8:30 am - 1 pm

Yes, Drs. Chaney, Perez and Strash are certified by the American Board of Podiatric Medicine. Dr. Mechell is board Qualified by the American Board of Podiatric Medicine. Additionally, our doctors are members of the American College of Foot and Ankle Surgeons, American Podiatric Medical Association, Texas Podiatric Medical Association and the Bexar County Podiatric Medical Society.

Each individual healthcare plan has very specific guidelines regarding referrals to specialists. Alamo Family Foot and Ankle Care currently participates in over 190 health plans. We will make very effort to assist you in with your insurance referrals; however, it is ultimately your responsibility to ensure a referral is provided for each physician visit.

  • Insurance Card(s) and a Photo ID: If the appointment is for a minor, you will need to provide the legal guardian's insurance card(s) and photo ID.
  • Medical Records: please bring relevant medical records from other physicians; results and copies of X-rays; and other imaging studies and lab tests and bring these items with you to your appointment.
  • Written lists of: Medications, herbs, vitamin supplements and over-the-counter medications you are taking.
  • Your concerns: about your condition (pains, loss of mobility or function).
  • A Family Member or Friend: Consider asking a friend or family member to accompany you if you need any assistance in walking, using the restroom or filling out paperwork.
  • Questions: Take the time to make a list of anything you may want to ask your physician regarding your condition.

If you wish to cancel or reschedule you appointment, please call at least 24 hours prior to your scheduled time.

We are committed to providing you with the best care possible. In order to achieve this goal we are in need of your assistance and understanding of our financial policy in the following areas:

  • The patient is responsible for any copayments and any unmet deductible amount, due and payable at the time of the office visit. As a courtesy, the office will bill your insurance company, provided you furnish the office with a completed insurance claim form or insurance card. A patient without medical insurance will be required to pay in full at the time of service.
  • Medicare Patients Since our office accepts Medicare assignment, we will bill Medicare for you. Patients who have Medicare only, are responsible for the co-insurance portion approved by Medicare. If you have a secondary insurance, we will also bill them for you.  Medicare restrictions can be explained by our staff
  • Workmen's Compensation must be pre-approved before the patient may receive services.
  • We accept cash, checks, Visa, Mastercard and American Express.
While the filing of your insurance claim is a courtesy we extend to our patients, we must emphasize that as medical care providers, our relationship is with you the patient, not your insurance company. All charges are the responsibility of the patient from the date the services are rendered. We realize that from time to time temporary financial setbacks may affect timely payments on your account. If such problems do arise, we encourage you to contact our office for assistance in the management of your account.

Our Staff will gladly discuss your proposed treatment and answer any question relating to your insurance. However, not all services are a covered benefit in all contracts and you must realize that your insurance is a contract between you, your employer, and the insurance company.

If you have any questions about the above information or have uncertainty reqarding the insurance coverage, please do not hesitate to ask for assistance.